About Rhino Pay
Rhino Pay is a platform built by Shakan Innovations to support entrepreneurship in South Africa. Everyday sellers can take digital payments without the complexity of traditional merchant banking.
Free for vendors. Free for buyers. Always on the sticker.
Why this industry matters
South Africa's informal and micro-enterprise sector employs millions of people. Street vendors, market sellers, and roadside traders keep our cities moving. Stats SA and labour market research show the informal sector as a major source of livelihood, especially where formal jobs are scarce.
- Cash is still king at the curb, but it limits growth, safety, and repeat customers.
- Digital payments give sellers instant confirmation and same-day access to cash.
- Street vendors are micro-entrepreneurs building businesses, not an afterthought.
Sources: Statistics South Africa labour force and informal sector reports; PASA / banking industry PayShap inclusion messaging.
What Rhino Pay is today
- QR PayShap checkout. Buyers pay from the banking app they already use.
- Verified seller identity on every stall: name, location, and what they sell.
- Vendor wallet with same-day cash-out at national retailers via Flash.
- SMS alerts when you get paid. No smartphone required for notifications.
A platform for the future
Rhino Pay is more than a payment tool. We are building for entrepreneurs who have been left out of card machines and merchant accounts:
- Trusted payment history. With consent, vendors build a record of honest trade.
- Same-day liquidity. Money in, cash out today, without a business bank account at the stall.
- Room to grow. Foundations for association onboarding, stock insights, and optional tools. Never a tax on every rand.
We keep things simple for buyers and sellers. That is the whole point.
Why PayShap
PayShap is South Africa's real-time payment rail. The banking industry built it on modern ISO 20022 standards so money moves between bank accounts in seconds, not days.
For Rhino Pay sellers and buyers, that means:
- Pay from the banking app you already use. No new wallet, no card machine, no merchant bank account at the stall.
- Instant confirmation. When a buyer approves a payment, funds settle in real time so sellers can trust the sale immediately.
- Secure by design. Payments are approved inside the buyer's own bank app, with clear recipient details before they confirm.
- Built for everyday trade, from a quick R20 snack to larger amounts across participating SA banks.
Rhino Pay connects informal sellers to PayShap through regulated payment partners. We keep the stall free. Buyers pay normal bank fees (if any) through their bank, not a Rhino tax.
PayShap is operated by BankservAfrica as part of the Rapid Payments Programme. Rhino Pay is an independent platform, not a bank.
Contact and support
Questions, compliments, complaints, or a bug at the stall? We want to hear from you.
Founder
sihle@rhinopay.co.zaFeedback, complaints, and anything that needs a direct answer.
Helpdesk
support@rhinopay.co.zaDay-to-day support and account help.
We aim to reply within 24 to 48 hours on business days.
General enquiries and public support: Support Rhino Pay.
Who Rhino Pay is for
- Rhino Pay is built for honest, hard-working entrepreneurs. Street vendors, market sellers, and roadside traders who show up every day.
- We do not promote or tolerate illegal activity, fraud, or misuse of the platform.
- Vendors must sell lawful goods and services and follow local rules. We may suspend accounts that abuse the system.
Keeping the platform live
- We aim to keep Rhino Pay available whenever you need it. Planned maintenance or partner outages can happen from time to time.
- Technical issues and important updates are sent using the contact details in your vendor profile (mobile, SMS, or email as you provided).
- Where we can, we will give advance notice before planned downtime.
Your information
We handle personal information under POPIA. Here is the short version:
- We use your details to run the service: identity checks, payments, SMS alerts, cash-out codes, and support.
- We may contact you about service updates. We may also share news about new features, offers, or partnerships that could help your business or your Rhino Pay use. You can opt out via account settings or by emailing support.
- You can request deletion of your account under POPIA. Some payment records may be kept where the law requires it.
Partners we work with
Rhino Pay connects buyers, sellers, and cash-out through regulated third parties. We are not those companies.
- Payments go through partners such as Ozow and the PayShap rail (BankservAfrica and participating banks). Buyers approve payment in their own banking app.
- Cash-out uses the Flash retail network. Vendors redeem a one-time PIN at partner tills.
- SMS alerts use providers such as WinSMS when live.
- If a bank app, payment gateway, SMS provider, or retailer till is down, checkout or cash-out may be affected even while we work to restore service. We choose regulated partners, watch for issues, and tell vendors when something affects them.
Compliance
- Rhino Pay is operated by Shakan Innovations. We are not a bank and we do not take deposits.
- Vendors complete identity verification (KYC/FICA) before withdrawals. That protects buyers and sellers.
- Buyers should check the seller name, stall, and QR before approving a PayShap payment.
- We are in a pilot phase. Features, partners, and limits may change. We will communicate material changes.
Terms of use (summary)
By using Rhino Pay you agree to the following:
- Use the platform honestly and lawfully.
- Provide accurate registration and profile information.
- Rhino Pay facilitates payments and cash-out through partners. We are not a party to the trade between buyer and seller.
- The service is provided as available during the pilot. Our liability is limited to the extent permitted by South African law.
- These terms are governed by the laws of South Africa.
Last updated: 2026-05-27-v2